Support
Support
For questions, suggestions and bug reports, write to us — we usually reply within 48 hours.
Frequently asked
When do new episodes arrive?
Each series releases a new episode at 20:00 Türkiye time on its own day: Monday The Last Alibi, Wednesday The Thousandth Door, Thursday 2084, Friday The Shadow of What's Coming. The first two episodes of every series are free; the rest open on their own night.
How much is free?
The first two episodes of every series are free — enough to step into a world and decide whether to go on.
What's the difference between the Series Card and Suare Yearly Full?
The Series Card is a one-time purchase, per series; it unlocks that series and its universe files permanently — including future seasons (not a subscription). Suare Yearly Full unlocks every series and adds 1-day early access to every episode. Prices are set by the App Store for your region.
I lost my progress.
Reading progress is stored on your device; deleting the app resets it.
Can I turn off the vibrations?
Yes — use the "Haptic Storytelling" switch in the reader's Aa menu.