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Support

For questions, suggestions and bug reports, write to us — we usually reply within 48 hours.

Frequently asked

When do new episodes arrive?

Each series releases a new episode at 20:00 Türkiye time on its own day: Monday The Last Alibi, Wednesday The Thousandth Door, Thursday 2084, Friday The Shadow of What's Coming. The first two episodes of every series are free; the rest open on their own night.

How much is free?

The first two episodes of every series are free — enough to step into a world and decide whether to go on.

What's the difference between the Series Card and Suare Yearly Full?

The Series Card is a one-time purchase, per series; it unlocks that series and its universe files permanently — including future seasons (not a subscription). Suare Yearly Full unlocks every series and adds 1-day early access to every episode. Prices are set by the App Store for your region.

I lost my progress.

Reading progress is stored on your device; deleting the app resets it.

Can I turn off the vibrations?

Yes — use the "Haptic Storytelling" switch in the reader's Aa menu.

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